Hospitality Marketing Agency

Nineteen are a hospitality marketing agency, we are passionate about creating strategic solutions that are memorable and above all add to the bottom line.

For us hospitality marketing is all about relationships. Our approach starts with understanding your audience and your business, then developing relationships that will help grow your business. Our ultimate goal is loyalty. We want consumers to feel a deep sense of loyalty to your brand. To do this we will create strategies to connect with guests at every point of their journey and that is just for starters…

Our Pledge

We Will Always Be Honest And Truthful

We Will Work Hard And Deliver Results

We Will Listen And Provide Solutions

We are different from other agencies, we will never promise the world and not deliver it (we had that happen to us once or twice!)

We have a wealth of knowledge and experience from several different sectors but consider ourselves experts in hospitality.

We have launched some of the UK’s biggest restaurant and bar brands and have also worked with independent single site brands, so no matter what your size or sector we can fit in with your needs.

Our Team

Anna

Anna Vieira

Director

Love: Pastel de Natas, French Martinis and being a Mummy

Dislike: People being late…

Football Team: Everton

Book: The Kite Runner

Music: Old

Career highlights: PR account manager age 21, Living Ventures marketing manager age 22, re-branding Est Est Est to Gusto across the country. Age 30 appointed as Head of Marketing and launched and developed new brands including; The Alchemist, New World Trading Company, Australasia, Grand Pacific, Manchester House and Artisan. Age 36 setting up my own business – Nineteen Agency.

Louise

Louise Kemp

Director

Love: Holidays, massages and family time

Dislike: Noisy eaters

Football Team: Liverpool

Book: The Law of Attraction

Music: Love everything from Kylie to Nirvana.

Career highlights: Owning my own business after it being a pipe dream for many years is my top highlight so far. I have so many career highlights so difficult to choose one but opening Australasia in 2011 has to be up there. The team, the effort and the results were something to be so proud of, it was so fresh, new and exciting to the Manchester dining scene and way ahead of its time – it felt like that too.

Viv

Viv Taylor-Fletcher

Account Director

Love: Sitting around a dining table with great food, fabulous wine and family.

Dislike: Having to go to the gym because of the above mentioned.

Football Team: Champions of Europe, Liverpool.

Book: Little Women

Music: Motown to Scouse house

Career highlights: I finally found my calling 4 years ago on the hospitality scene after 10 years in business banking. Within 18 months I had gone from coordinating Christmas for one Living Ventures site to being appointed Sales, Events and Membership Manager within the Operations Team overseeing 6 restaurants and bars nationwide. I developed and executed annual plans to build the brand, which included local/national business development and implementing strategies to grow sales.

Our Work

We have helped create and build some amazing brands and also have some pretty great clients – here are just a few…

Services

Marketing

Strategy, planning, research, relationships, data

Where do you start with a marketing strategy? Not sure – we can help define your objectives and put a plan together to achieve them.

Digital

Social media, social media advertising, audience acquisition, insights, websites, email marketing, distributive campaigns

So essential in these modern times we live in, digital must be at the forefront of everything you do. We will offer advice and guidance that will deliver a tangible return on investment.

Brand

Strategy, identity, design, brand pillars, brand guidelines, tone of voice, print

This is your most valuable asset that must be developed and protected at all times. Consider us brand guardians delivering what you need when you need it.

Content

Photography, videography, copywriting

Delivering content that is relevant and appeals to your audience is the key to good customer engagement. We will assist in developing content that tells a story that people are actually interested in.

PR

Media relations, influencer engagement, press office

Building a buzz around a product or service requires a vast network of contacts and relationships that have been built over many years of schmoozing – we have a network of PR contacts all of whom we can trust to work with us to deliver amazing PR.

Business Development Coaching

1-2-1 coaching sessions, masterclasses, host training

We want to share our knowledge, we offer start to finish business development training for your team that will empower your team to build relationships that will drive your business forward.